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At Baiswara Achar Company, we take great care in packaging and delivering every order to ensure it reaches you in excellent condition. Please read our Shipping Policy before placing your order.

1. Order Processing

• Orders are typically processed within 1–3 business days after payment confirmation.

• During peak seasons, festivals, or promotional events, processing times may be slightly longer.

• Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Locations

We currently ship across India and to selected international destinations.

If your country is not listed during checkout, please contact us at [info@baiswaraachar.com] for assistance.

3. Shipping Charges

Shipping charges are calculated based on:

• Delivery location

• Order weight and dimensions

• Shipping method selected

• Applicable taxes and duties (where relevant)

Shipping costs will be displayed during checkout before payment.

4. Estimated Delivery Time

Within India

• Metro Cities: 2–5 business days

• Other Cities & Towns: 4–7 business days

• Remote Locations: 5–10 business days

International Orders

Estimated delivery time is 7–21 business days, depending on the destination, customs clearance, and courier services.

Please note that these are estimated delivery times and may vary.

5. Order Tracking

Once your order has been dispatched, you will receive a confirmation email or SMS containing your tracking details, allowing you to monitor your shipment.

6. Packaging

Every order is carefully packed using food-safe, protective packaging designed to minimize the risk of damage during transit. Glass jars are securely cushioned to help ensure they arrive safely.

7. Delays

While we strive to deliver every order on time, delays may occur due to circumstances beyond our control, including:

• Weather conditions

• Public holidays

• Natural disasters

• Transportation disruptions

• Customs inspections

• Government regulations

• Incorrect or incomplete delivery information

Baiswara Achar Company is not liable for delays caused by third-party logistics providers or events beyond our reasonable control.

8. International Customs & Duties

International shipments may be subject to:

• Customs duties

• Import taxes

• VAT/GST

• Inspection fees

• Other local government charges

These charges are the sole responsibility of the customer unless otherwise stated at checkout.

9. Delivery Address

Customers are responsible for providing accurate shipping information.

We are not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete addresses.

If an order is returned due to an incorrect address, the customer may be required to pay the cost of reshipping.

10. Damaged or Lost Shipments

If your order arrives damaged or appears to have been tampered with:

• Photograph the package and product immediately.

• Contact us within 48 hours of delivery.

• Include your order number and clear photographs of the damage.

Claims submitted after 48 hours may not be eligible for replacement or refund.

If your shipment is lost in transit, please contact us so we can work with the courier to resolve the issue.

11. Failed Delivery Attempts

If delivery cannot be completed after multiple attempts due to customer unavailability or incorrect information, the shipment may be returned to us. Additional shipping charges may apply for redelivery.

12. Force Majeure

We shall not be held responsible for shipping delays or delivery failures caused by events beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, civil unrest, transportation disruptions, or governmental actions.

13. Contact Us

For shipping-related questions or assistance, please contact:

Baiswara Achar Company
Email: [info@baiswaraachar.com]
Phone: [+91-XXXXXXXXXX]

Our Commitment

Every jar of Baiswara Achar Company is handcrafted with care and packed with the same attention to detail before it leaves our facility. From our kitchen to your table, we are committed to delivering authentic flavours safely, securely, and on time.