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Terms & Conditions

Welcome to Baiswara Achar Company .

By accessing our website, placing an order, or purchasing any of our products, you agree to be bound by these Terms & Conditions.

1. Company Information

Baiswara Achar Company is an Indian manufacturer and seller of traditional handcrafted pickles, condiments, and specialty foods.

2. Product Information

We strive to accurately describe every product.

However:

  • Product colour may vary naturally.

  • Oil level may differ.

  • Spice intensity may vary slightly.

  • Texture and appearance can change due to seasonal ingredients.

  • Handmade products naturally vary from batch to batch.

These variations are not defects.

3. Handmade Products

 

Our products are handcrafted using traditional methods.

Since every batch is prepared by hand:

  • colour variations

  • spice variations

  • oil separation

  • sediment

  • crystallization of jaggery

  • natural fermentation

may occur and are considered normal characteristics.

 

4. Ingredients

 

Every product contains only the ingredients listed on its label.

Customers are responsible for reviewing ingredient lists before consumption.

 

5. Allergens

 

Products may contain or be processed in facilities handling:

  • Mustard

  • Sesame

  • Peanuts

  • Tree Nuts

  • Wheat

  • Dairy

  • Soy

  • Other spices

People with allergies should consult a physician before consumption.

 

6. Storage

For best quality:

  • Store in a cool, dry place.

  • Avoid direct sunlight.

  • Always use a clean and dry spoon.

  • Refrigerate after opening where recommended.

  • Ensure the contents remain covered with oil whenever applicable.

Failure to follow storage instructions may reduce shelf life.

 

7. Shelf Life

Shelf life printed on packaging assumes unopened storage under recommended conditions.

Once opened, quality depends upon storage and handling.

 

8. Product Availability

Certain products are seasonal.

Availability may vary depending on:

  • harvest

  • weather

  • raw material quality

  • export restrictions

We reserve the right to discontinue products without notice.

 

9. Pricing

Prices may change without prior notice.

Taxes, shipping, customs duties, import fees, and local charges are additional unless specifically included.

 

10. Orders

We reserve the right to:

  • refuse any order

  • cancel suspected fraudulent orders

  • limit quantities

  • discontinue promotional offers

 

11. Shipping

Delivery timelines are estimates.

We are not liable for delays caused by:

  • courier companies

  • customs clearance

  • strikes

  • weather

  • natural disasters

  • government restrictions

  • force majeure events

 

12. International Orders

Customers are responsible for ensuring imported food products comply with local regulations.

Import duties, VAT, customs fees, inspections, and local taxes are the responsibility of the buyer.

 

13. Returns

Due to the perishable nature of food products:

Opened products cannot be returned.

Returns are accepted only if:

  • incorrect product received

  • damaged during transit

  • manufacturing defect

  • expired product

Claims must be made within 48 hours of delivery with photographs.

 

14. Refunds

Approved refunds will be processed through the original payment method.

Shipping charges are generally non-refundable unless the error is ours.

 

15. Product Images

Images are for illustration purposes.

Actual:

  • colour

  • texture

  • oil level

  • fruit size

  • packaging

may differ slightly.

 

16. Intellectual Property

All content including:

  • logo

  • artwork

  • labels

  • packaging

  • photographs

  • product names

  • website design

  • marketing material

belongs exclusively to Baiswara Achar Company.

Unauthorized reproduction is prohibited.

 

17. Reviews

By submitting reviews, photographs, or testimonials, you grant us a non-exclusive, royalty-free right to use such content for marketing.

 

18. Limitation of Liability

Our maximum liability shall never exceed the purchase price of the product concerned.

We shall not be liable for:

  • indirect damages

  • consequential damages

  • incidental losses

  • business interruption

  • lost profits

 

19. Force Majeure

We are not responsible for delays or failure caused by events beyond our control including:

  • floods

  • fire

  • pandemic

  • war

  • transport disruption

  • governmental action

  • power failures

 

20. Governing Law

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Lucknow, Uttar Pradesh, India, unless otherwise required by applicable law.

 

LEGAL DISCLAIMER

 

Baiswara Achar Company produces traditional handcrafted pickles using natural agricultural ingredients.

Because agricultural products naturally vary, differences in:

  • colour

  • aroma

  • texture

  • oil separation

  • spice intensity

  • sediment

  • fruit size

are normal and do not constitute defects.

Our products are not intended to:

  • diagnose disease

  • treat disease

  • cure disease

  • prevent disease

No statement made by Baiswara Achar Company should be interpreted as medical advice.

Always consult a qualified healthcare professional regarding dietary concerns.

Customers with:

  • food allergies

  • pregnancy

  • dietary restrictions

  • medical conditions

should review ingredients carefully before consumption.

Consumption of pickle products should be part of a balanced diet.

Many traditional pickles contain salt, spices, mustard oil, or vinegar.

Individuals advised to limit sodium intake should consume accordingly.

Keep out of reach of young children unless served under adult supervision.

Always use a dry spoon.

Do not consume if:

  • safety seal is broken before opening

  • product emits an unusual odor

  • mould growth is visible

  • packaging is damaged

Natural oil separation is expected and does not indicate spoilage.

Shake or stir gently before use if appropriate.

 

EXPORT DISCLAIMER

International buyers are responsible for ensuring compliance with local import regulations.

Baiswara Achar Company is not responsible for products delayed, rejected, confiscated, or destroyed by customs or regulatory authorities due to destination-country regulations.

 

WEBSITE DISCLAIMER

While we strive to keep all information accurate and current, we make no warranties regarding:

  • completeness

  • accuracy

  • availability

  • suitability

  • uninterrupted website operation

Use of our website is at your own risk.

FOOD SAFETY NOTICE

Our products are manufactured following applicable Indian food safety regulations, quality control procedures, and hygiene practices.

Customers should always:

  • Check the manufacturing date.

  • Check the best-before date.

  • Follow storage instructions.

  • Consume before expiry.

 

COPYRIGHT NOTICE

© Baiswara Achar Company.

 

All Rights Reserved.

No part of this website, packaging, labels, product photography, artwork, trademarks, logos, or written content may be copied, reproduced, modified, distributed, or used without prior written permission from Baiswara Achar Company.

For a premium export brand, I also recommend creating three separate legal documents in addition to these Terms & Conditions:

  1. Privacy Policy (GDPR, UK GDPR, and Indian DPDP Act compliant)

  2. Shipping, Returns & Refund Policy

  3. Food Safety & Allergen Policy

Keeping these as standalone pages is the standard approach for gourmet food brands selling internationally.

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